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Your Travelcard invoice will look different from 2027
From 2027, we’re updating the layout and content of our invoices. This will make transactions, VAT information and invoice details easier to read and process. For transactions outside the Benelux, we’re also aligning our invoicing more closely with local VAT regulations in different European countries.
Nothing changes in how you use your Travelcard pass.
Your invoice will be structured more clearly
VAT information will be displayed more clearly
You’ll receive a separate invoice for each country
Your Travelcard will continue to work as usual
- Your invoice will be structured more clearly
- VAT information will be displayed more clearly
- You’ll receive a separate invoice for each country
- Your Travelcard will continue to work as usual
Why are the invoices changing?
We’re updating our invoices to present information more clearly and to better align with VAT regulations in the different European countries where Travelcard is used. The updated invoice also gives more room for clear specifications of transactions, costs and VAT.
This makes it easier for finance teams to check and process invoices.
What is changing?
Updated invoice structure
The layout and structure of the invoice are being updated. This means transactions, costs, VAT information and other invoice details will be shown more clearly.
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VAT will be shown per country
Your invoice will show which VAT applies per country for the transactions that took place there. This applies to fuel, charging and other mobility transactions in Europe.VAT may differ by country, product and situation.
You will receive a separate invoice per country
For each country where transactions have taken place, you will receive a separate invoice that meets local VAT rules.For example, if you have transactions in the Netherlands, Belgium and Germany, you will receive a separate invoice for each country.
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A different entity may appear on some invoices
Travelcard is part of the Corpay group. This means that some invoices may show a different entity than you’re used to.For transactions outside the Benelux, the invoice will be issued by an entity within the Corpay group that has the correct local VAT registrations.These entities use the correct local VAT registration. As a result, these invoices may show different company details and VAT numbers than you normally see.
Charging electricity for own use or resale
For organisations that recharge or resell charging costs to their own customers, different VAT rules may apply.If you only use charging electricity for your own organisation, for example to charge company vehicles, nothing changes. Do you recharge or resell charging electricity to third parties? Please contact us.
What is not changing?
You can continue using your Travelcard pass as usual.
Invoices will continue to be collected via Travelcard, just as they are now.
This change has no impact on the availability or use of Travelcard services.
Important: what do you need to do?
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We recommend checking the following points before the new invoices are introduced.
Inform your finance team
Make sure your finance team is aware of this change in good time. This helps them prepare for the new invoice layout, the updated VAT presentation and the possibility of receiving separate invoices per country.
Check your financial systems
Check whether your systems can process the new invoices correctly. This is especially important if you use an accounts payable workflow, purchase-to-pay system, EID file, EDI connection or another form of automated invoice processing.
The invoice issuer may differ
For some transactions outside the Benelux, a different invoice issuer may appear on your invoice. Please check that your systems can recognise and process these details.
Assess the impact on your administration
Check whether receiving separate invoices per country affects your internal administration, VAT processes or reporting.
Do you recharge charging electricity?
Do you resell or recharge charging electricity to customers or other third parties? Please contact Travelcard. Specific VAT rules may apply in this situation.
Example: how your invoice may change
From 2027, the layout and structure of the invoices will be updated. When you make a transaction in another country, you will receive a separate invoice for that country.
Depending on the country, the type of product or service and the applicable VAT regulations, you may see changes such as the following:
Situation | What may change? |
Transactions in the Netherlands | Updated invoice layout and clearer presentation of transactions and VAT. |
Transactions in Germany | German transactions are shown on a separate invoice. |
Transactions in Belgium | Belgian transactions are shown on a separate invoice. |
Transactions in multiple countries | You receive a separate invoice for each country where transactions have taken place. |
Transactions outside the Benelux | Different entity details and VAT numbers may be shown on the invoice. |
Organisation resells charging electricity | VAT is shown according to the rules that apply to the relevant transaction. |
Important: the exact content of an invoice depends on the country where transactions took place, the type of product or service and the applicable VAT regulations.
When will this change take effect?
Travelcard expects to implement the changes during the first quarter of 2027. We currently expect to start in January, but the final go-live depends on the completion of testing.
The final start date will be communicated in advance. Please keep an eye on this page for the latest information, sample invoices and any updates to the terms and conditions.
Frequently asked questions
Travelcard is updating the layout and content of its invoices. We’re also adjusting the invoicing of transactions outside the Benelux to better align with local VAT regulations.
The updated invoice gives more room for clear specifications of transactions, costs and VAT, making it easier for finance teams to check and process invoices..
Travelcard’s service remains unchanged. In connection with the new invoicing setup, the applicable terms and conditions may be updated. Any changes will be communicated to customers in advance.
No. You can continue using your Travelcard pass as usual. This change only relates to invoicing.
Yes. This change has no impact on your agreement with Travelcard. Travelcard remains your point of contact for questions about our services.
Yes. Invoices will continue to be collected via Travelcard, just as they are now.
Yes. This change applies to fuel, EV charging and other mobility transactions in Europe.
Yes, if you have transactions in multiple countries. For each country where transactions have taken place, you will receive a separate invoice that meets local VAT rules.
Travelcard is part of the Corpay group. For transactions outside the Benelux, invoices are issued by entities within the Corpay group that have the required local VAT registrations.
As a result, these invoices may show different company details and VAT numbers.
For transactions in Poland, the invoice will be issued by Fleetcor Poland Sp. z o.o.
For transactions outside the Benelux, except for Poland, the invoice will be issued by Fleetcor UK International Management Limited, using the applicable local VAT registration.
Fleetcor Poland Sp. z o.o. | Generation Park Z | ul. Towarowa 28 | 00-839 Warszawa | Polska | Company number (KRS) 0000505365.
Fleetcor UK International Management Ltd. | 64-65 Vincent Square | London, England | SW1P 2NU | Company number 06228044.
That may be needed. Check whether your financial systems and any automated invoice processing can correctly process the new invoice layout and the relevant Corpay entities.
Also check whether the invoicing entities can be added as suppliers if needed.
We recommend checking whether the new invoice structure and invoicing entities can be processed correctly within your systems. This helps prevent delays in invoice processing.
Charging electricity for own use means the electricity is used by your own organisation, for example to charge company vehicles.
This applies when the costs of charging electricity are charged on or sold to third parties, such as customers or users of your services. Specific VAT rules may apply in this situation.
That depends on how charging electricity is used and processed within your organisation. If you’re unsure, please contact Travelcard.
Do you have questions about these changes or about processing the new invoices within your organisation? Please contact us.